San Diego Pet Memorial Park

Establishment and cemetery - San Diego Pet Memorial Park at 8995 Crestmar Point, San Diego, CA 92121, US. On this page you will find information about the company, its opening hours of the company, telephone and address and customer testimonials.

Establishment's San Diego   Cemetery's San Diego  

Contacts

Address:
8995 Crestmar Point, San Diego, CA 92121
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Website:
sdpetpark.com

Phone number:
+1 858-909-0009

Categories:
Establishment   Cemetery  

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Opening hours

Monday 08:00am — 05:00pm
Tuesday 08:00am — 05:00pm
Wednesday 08:00am — 05:00pm
Thursday 08:00am — 05:00pm
Friday 08:00am — 05:00pm
Saturday 11:00am — 03:00pm
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Reviews about San Diego Pet Memorial Park

  • Aaron Fort
    Nov, 11 2018
    ★ ☆ ☆ ☆ ☆
    San Diego Pet Memorial Park

    I’m not even sure where to begin to describe how much of a miserable experience we have had with San Diego Pet Memorial Park!

    Our precious dog passed away on November 1st. We took her to our personal vet for individual cremation, we were told she would be sent to San Diego Pet Memorial Park, and that it would take 1-2 weeks. We were told we could have anything we chose engraved on her urn along with a photo engraving for an addition price.

    When I didn’t hear anything for nearly 3 weeks, I called my vet for an update, and about 2 days later I got a call back saying that they had started the engraving, and realized that it wouldn’t all fit on the box, so I needed to cut some off from the end, as they had already engraved the first 4 lines. At this time I expressed my frustration for the fact that this wasn’t already complete, and that it wasn’t reasonable for me to be forced to remove the end part of what I wanted to say, just because they chose to start engraving before realizing it wouldn’t fit! I was then told “never mind, they said they can make it work”.

    This was just the beginning of the most frustrating part of my ordeal!!

    They then delivered the urn for the first time to my vet with only my dogs name on it, none of the requested engraving, causing it to be sent back for the appropriate engraving...

    They delivered it a second time to my vet with a misprint (duplicated the word “and”), so it was sent back a second time...

    They delivered it a 3rd time, this time with spelling mistakes that weren’t present on the draft given to them as to what it should say... so it was sent back a 3rd time...

    They delivered it a 4th time, at which time I was told it was correct and should come in to pick it up. We picked it up, took it home, and found that the word “and” was doubled up again, essentially being a repeat of the first engraving error!

    With this level of unprofessionalism and incompetence, it honestly has me concerned that it isn’t even my beloved dogs remains inside the box, if they aren’t able to handle a task as simple as copy and pasting text into their computer for a digital engraving process, it leaves me with very little confidence in the other services they have been paid to perform.

    This whole ordeal ended up taking 27 days, and still was not done correctly.

    It has made a terribly painful time in our lives so much harder than it should have been.

    I have found the services of San Diego Pet Memorial to be unprofessional, incompetent, and insensitive. I would highly recommend you not trust their services for your beloved pets.
  • E. Gibson
    Oct, 23 2018
    ★ ★ ★ ★ ★
    I used San Diego Pet Memorial three years ago when my Chihuahua died. Their prices are reasonable and at the time they were all I could afford. I was satisfied with the way they handled my precious pet. I didn't get much sympathy but I know that was probably too much to expect.
    Fast forward to this year. I lost another one of my pets and I called them again. I knew their prices would still be reasonable and they were. However, this time they had a wonderful lady working there. Here name was Catherine. She was so sympathetic, kind and so caring. She sent almost daily emails on ways to cope with my pets loss. She has a support group where once a week, owner's whose pets have died can call in and all can talk about it on the phone at the same time. She even brought in a pet psychic on one of those calls and that was wonderful. I had been blaming myself for my pet's violent death, but I had told no one about that and she told me that my pet was telling me not to blame myself for it. That helped a lot. Catherine no longer works there but I believe she still runs the support group. She was wonderful and I hope San Diego Pet Memorial Park will continue with the same kind of support that Catherine was providing.
  • April Robinson
    Apr, 19 2018
    ★ ★ ★ ★ ★
    It's one of those places you'd hope you wouldn't need to visit but you do. I've never experienced anything like the pain of losing my baby girl. Nothing is going to make it better but this place was amazing. They handled her in a very caring manner, the whole process was quick and easy and I was able to stay updated by calling. They even did extra stuff for me that I asked if they could. They said they would try their best and they did and did a wonderful job. I received everything I ordered, the box for the ashes was beautiful, solid and well done. The picture on it looks great. I have my paw prints and lock of fur as well. I will definitely recommend this place and when the time comes again I will go back to them. I can't thank you all enough for taking such great care of my sweet girl.
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