Jerome's - Corporate Headquarters / Distribution Center
Establishment, home goods store and furniture store - Jerome's - Corporate Headquarters / Distribution Center at 16960 Mesamint Street, San Diego, CA 92127, US. On this page you will find information about the company, its opening hours of the company, telephone and address and customer testimonials.
Establishment's San Diego Home goods store's San Diego Furniture store's San Diego
Contacts
Address:
16960 Mesamint Street, San Diego, CA 92127
Get directions
Website:
goo.gl
Phone number:
+1 866-633-4094
Categories:
Establishment Home goods store Furniture store
Opening hours
Sunday | 09:00am — 06:00pm |
Monday | 10:00am — 06:00pm |
Tuesday | 10:00am — 06:00pm |
Wednesday | 10:00am — 06:00pm |
Thursday | 10:00am — 06:00pm |
Friday | 10:00am — 06:00pm |
Saturday | 09:00am — 06:00pm |
Reviews about Jerome's - Corporate Headquarters / Distribution Center
- Bria HowseMar, 04 2018★ ☆ ☆ ☆ ☆I bought a very nice bed from Jerome’s back in 2015 that cost close to $2,000. Recently I moved into a new apartment and the movers lost my bed screws. I called Jerome’s and ordered the screws back in October and was told that it takes more than a month for the store to receive them from the manufacturer which I was I fine with in the beginning. When I called the store more than a month later I was told that the date had been pushed back on the order so I waited another month; called back again and the customer service reps still were telling me the same thing about the order being pushed back yet ANOTHER month. It is now December and I still have not received my bed screws. When I called back this month several times and kept asking to speak to a manager or supervisor I got the response that “the supervisor/managers are too hard to get in touch with” and that I didn’t appreciate AT all. When it came to my mother and I spending money purchasing the bed they were quick to make a sale but when I needed help finding out what was going on with my order everyone seemed to be unknowledgable and acted as if I was bothering them because I wanted updates about my order status. My mind you I never received any phone calls when my order kept getting pushed back and every time I asked for a supervisor to call me back I was told that they would be emailed but I NEVER received a follow up. I understand that orders sometimes get delayed but I’ve ordered large items and custom furniture from overseas that gets to me within a week or two, never have I had to wait MONTHS for an item that I’ve paid for while at the same time never receiving updates about my order status. Horrible customer service and I will not be purchasing from Jerome’s after I get my bed screws in the mail. They also keep giving me the wrong information for my mattress pad warranty Replacement every time I call smh.
Photos and maps
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Weather in San Diego
Apr, 26 2024 03:00am | 17 ℃ |
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