Safelite AutoGlass

Contacts

Address:
7880 Dunbrook Road, San Diego, CA 92126
Get directions

Website:
safelite.com

Phone number:
+1 877-664-8932

Categories:
Establishment   Car repair  

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Reviews about Safelite AutoGlass

• Samuel Oakley

  Jun, 14 2018
  ★ ☆ ☆ ☆ ☆
  What a joke of a shop and company. I came in for a small rock chip (NO CRACKS!) on my windshield. In the process of "repairing" the chip, the technician Rogelio put four small cracks around the chip, apparently from the clamp. He swore up and down that they would not spread out. And if for any reason they did, to just come back.
  
  Well they did spread. They spiderwebbed across my entire windshield and after speaking to corporate customer service and then the shop they decided to NOT stand by their work and that I would have to pay for a replacement.
  The cracks would have never happened if it had not been for their work, so I really don't feel like I should pay to have my entire windshield replaced. Don't let them sucker you in with their "lifetime warranty," they wouldn't even take responsibility for their shoddy work less than a year later.
  Take your business somewhere else who will stand by their work and correct an issue THEY created.
• Georgie Brown

  Jan, 30 2018
  ★ ☆ ☆ ☆ ☆
  I filed through my insurance for my glass to be replaced after a theft with an original piece. This was October 4th 2017. For whatever reason the past two times that they have came to replace my window it has been the wrong piece even though in my insurances record and Safelites record, the correct piece is being requested. Finally I asked if I could go to them, I gave them the specific Safelite closest to my house which was in LA on La Cienega and the person that I spoke to put the request in at the Van Nuys location hour away. When I asked why the order was placed at the wrong location she blamed it on her co-worker who had nothing to do with setting up the appointment for me. Today.... I still don't have my glass replaced.

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